Contact Us

You may contact us for professional advice on your rug pad needs. We are happy to assist you anytime.

Monday-Friday 7:00AM - 4:00PM EST
While we do our best to personally answer all calls, if we are busy with other customers, feel free to leave us a voice message and we will return the call promptly. Calls received after 5:00pm will be returned the next business morning. 

Anytime of day or night
Emails received between 7:00AM and 4:00PM EST are normally answered within 1 hour, otherwise we will reply the next business morning.

*NOTE: We observe the following Holidays and do not offer telephone assistance on these days: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving (Thursday & Friday), Christmas Day and New Years Day. 

Return Requests
Refer to Shipping & Returns section.